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FAQs / Help

ONLINE JUNIOR FARM SAVER TICKET:

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Is Junior Farm accessible for disabled visitors?

Junior Farm is accessible to wheelchairs but please be aware that all paths on the farm are gravelled.

Can I bring food and drink?

Sadly no food or drink is allowed, but of course your wristband allows access on and off the farm all day.

Are there toilets close by?

Toilets are situated close to Junior Farm - in the courtyard near the Wroxham Barns Restaurant

Arrival time and place?

On arrival, head to the Junior Farm kiosk. Show your tickets at the kiosk to receive a wristband, your wristband allows unlimited access on and off the farm all day.

How can I get in contact with you?

Please call 01603 783762 or email juniorfarm@wroxhambarns.co.uk

GIFT VOUCHER FAQS:

The following FAQs relate to Gift Voucher sales.

How do I use my voucher?

You'll receive a Wroxham Barns Digital Gift Voucher via email or you may have been given a print out as a gift. This will include your unique Gift Voucher Reference Number and a Barcode. Before using your voucher you’ll need to print it out and get it validated on-site at Wroxham Barns. Visit the counter at Gallery Gifts (our large shopping barn). Once your voucher is validated by a member of the team at Gallery Gifts simply shop at any of the Wroxham Barns retail/attraction outlets and present your voucher. Anything you spend will be credited off the total amount of your voucher. 

 

Where do I get my voucher validated?

Before using your voucher please get the voucher validated at Gallery Gifts - this is our large shopping barn - you won’t miss it. Our counter is on the ground floor. You will NOT be able to use your voucher before validation. 

What happens if I don't have a printer?

There will be a tick box option as part of the checkout process where you can request a printed copy of the voucher be posted to you. 

 

Can I use the voucher on my smartphone?

Sadly our gift voucher system is not yet set up for smartphone use! 

Where can the vouchers be spent?

Vouchers can be spent in the following locations: Junior Farm, Funfair (seasonal) & Mini Golf, Restaurant, The Pantry Coffee Shop, Scrummy Pig, Coastal Stained Glass, Courtyard Confectionery, Everything Outdoor, Gallery Clothing, Gallery Gifts, LeGrice Rose & Plant Centre, Lucia’s Studio, Made By You, Norfolk Cider Shop, Pat’s Wooden Crafts, Pictura, Art Of You, Sew Creative, Sue Windley Sculpture & Jewellery, The Norfolk Gallery.  The gift voucher is unable to be redeemed against special events. 

Do gift vouchers have an expiry date?

Vouchers will expire a year after the date purchased. 

How do I choose the value of my voucher?

Choose from a range of pre-set nominated amounts. 

Can I buy more than one voucher?

Yes you can. The only restriction to this is that delivery is to one email address, and the overall value of the order cannot exceed £200.

 

What happens if I don’t use the full value of my voucher?

When you visit an outlet or attraction at Wroxham Barns your total spend will be deducted off your printed voucher allowing you to spend the balance at other outlets and attractions on site. 

 

If I have requested postage how soon before I get my voucher?

Vouchers are posted on the next working day after the voucher is purchased.

Can I purchase tickets on the day?

Our online booking system will show you the latest availability but if you are unsure please contact us on 01603 783762.